Sr. Director, MDR Security Operations - Red Flags

 Position

Sr. Director, MDR Security Operations

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Location: United States - Remote

Department: InfoSec & IT

Region: Americas

About Us:

SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection. With SentinelOne, organizations gain full transparency into everything happening across the network at machine speed – to defeat every attack, at every stage of the threat lifecycle. 

We are a values-driven team where names are known, results are rewarded, and friendships are formed. Trust, accountability, relentlessness, ingenuity, and OneSentinel define the pillars of our collaborative and unified global culture. We're looking for people that will drive team success and collaboration across SentinelOne. If you’re enthusiastic about innovative approaches to problem-solving, we would love to speak with you about joining our team!

What are we looking for?

We are looking for a Senior Director to lead our global MDR security operations team. You and your team will be responsible for the delivery of world-class 24x7x365 managed threat detection, investigation and response services to thousands of organizations around the world. You’ll leverage your extensive experience building and leading security operations programs and teams to further elevate and scale our global team of detection and response practitioners. 

What will you do? 

Take full responsibility for the delivery of highly effective and efficient MDR services to all customers, ensuring:

Rapid response to the highest priority threats.

Accurate analysis and investigation of malicious activity.

Effective threat containment, remediation and reporting.

Robust 24x7x365 coverage for all critical MDR functions. 

Set a high bar for the quality and depth of the technical work performed by your team, and provide the necessary resourcing, guidance and development opportunities to enable their success.

Partner closely with internal engineering stakeholders to ensure that your team has the necessary tooling and automation to execute their mission.

Engage with MDR customers to address significant operational issues and support other strategic customer engagements as needed.

Represent SentinelOne MDR services at company events and conferences.

What skills and knowledge should you bring?

10+ years of prior leadership experience in security operations, preferably in Managed Detection and Response.

A detailed technical understanding of threat hunting, investigation, and incident response best practices - ideally with prior experience as a SOC or incident response practitioner.

Prior experience developing and implementing SOC metrics and Key Performance Indicators (KPIs) to provide continuous visibility into operational effectiveness and efficiency. 

Prior experience leveraging automation and AI to scale security operations teams.

Experience leading highly distributed global operations teams, including:

Developing and maintaining robust and sustainable 24x7x365 shift coverage models.

Defining and implementing operational roles and functions that meet the needs of the business and the organization while creating development opportunities and professional growth for your team members.

Fostering a strong team culture across all regions, with a focus on creating a high velocity and performant yet sustainable, fun, and challenging work environment.

An unwavering passion for the mission: protecting organizations of all sizes from ‘bad guys and breaches’.

Why us?

You will be joining a cutting-edge company where you will tackle extraordinary challenges and work with the very best in the industry.

Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA

Unlimited PTO

Industry-leading gender-neutral parental leave

Paid Company Holidays

Paid Sick Time

Employee stock purchase program

Disability and life insurance

Employee assistance program

Gym membership reimbursement

Cell phone reimbursement

This U.S. role has a base pay range that will vary based on the location of the candidate.  For some

locations, a different pay range may apply.  If so, this range will be provided to you during the recruiting

process.  You can also reach out to the recruiter with any questions.

Base Salary Range

$195,000—$275,000 USD

SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

SentinelOne participates in the E-Verify Program for all U.S. based roles. 

Red-Flags

Potential Red Flags:

• Vague Language: Phrases like "world-class," "highly effective," and "cutting-edge" are subjective and don't provide concrete details about what the company culture or expectations are actually like. It's marketing speak.
• Emphasis on "Passion": While enthusiasm is good, an "unwavering passion for the mission" can sometimes be a sign of a demanding work environment where work-life balance is not prioritized. It can also be a signal that the company expects employees to make significant sacrifices for the job.
• Unlimited PTO: While seemingly generous, "unlimited PTO" can sometimes be a red flag. It can lead to pressure to take less time off, as there's no set amount to "use up." It's worth inquiring about the average amount of vacation time taken by employees.
• Broad Responsibilities: The "What will you do?" section lists a wide range of responsibilities. While some overlap is normal, ensure the scope is realistic for one person. It's important to clarify the priorities and how success is measured.
• Salary Range: The provided salary range ($195,000—$275,000 USD) is quite broad. This could indicate a lack of clarity about the specific skills and experience they are looking for, or it could simply be a way to attract a wider range of applicants. It's worth discussing the specific salary expectations early in the process. Also, the disclaimer about different pay ranges for different locations is important to address with the recruiter.
• "Fun and Challenging": This phrase can sometimes mask a high-pressure, potentially stressful work environment. It's worth asking about the team dynamics and how the company supports employee well-being.
• Rapid Response to High Priority Threats: While this is part of the job description, it's worth noting that this indicates the role will likely involve dealing with stressful situations and potentially long hours, especially given the 24/7 nature of the work.

Neutral Observations:

• Remote Work: The position is remote, which can be a plus for many. However, it's worth inquiring about the company's remote work culture and how they ensure communication and collaboration among distributed teams.
• Company Benefits: The listed benefits package is fairly standard for tech companies. However, the value of these benefits can vary depending on individual needs.
• Equal Opportunity Statement: The inclusion of the EEO statement is a positive sign, indicating the company's commitment to diversity and inclusion. However, it's essential to look beyond the statement and see how these values are reflected in the company's actual practices.