DHS Playbook for Public Sector GenAI Deployment (January 2025)

 ACTIONABLE STEPS

☐ Finalize and validate metrics for assessing the GenAI pilot’s effectiveness.

☐ Create infrastructure to measure and monitor results over the entire pilot.

☐ Determine the appropriate format and cadence for sharing metrics with stakeholders.

☐ Develop a process to make iterative improvements to the pilot product based on performance.

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DHS Playbook for Public Sector GenAI Deployment (January 2025)

Appendix A: Resources

Artificial Intelligence at the Department of Homeland Security, https://www.dhs.gov/ai

Artificial Intelligence Use Case Inventory, https://www.dhs.gov/data/AI_inventory

Cybersecurity and Infrastructure Security Agency (CISA) Roadmap for Artificial Intelligence, November 2023,

https://www.cisa.gov/resources-tools/resources/roadmap-ai

Department of Homeland Security (DHS) Artificial Intelligence Roadmap, March 2024, https://www.dhs.gov/publication/

ai-roadmap

Department of Homeland Security Commercial Generative Artificial Intelligence Acceptable Use Training, https://www.dhs.

gov/sites/default/files/2024-02/24_0226_cio_training-dhs-personnel-genai-use.pdf

Department of Homeland Security Compliance Plan for OMB Memoranda M-24-10, September 2024, https://www.dhs.

gov/sites/default/files/2024-09/2024_0923_cio_dhs_compliance_plan_omb_memoranda.pdf

Department of Homeland Security Report on Reducing the Risks at the Intersection of Artificial Intelligence and Chemical,

Biological, Radiological, and Nuclear Threats, April 2024, https://www.dhs.gov/publication/fact-sheet-and-report-dhsadvances-

efforts-reduce-risks-intersection-artificial

Directive 026-11 Use of Face Recognition and Face Capture Technologies, September 2024, https://www.dhs.gov/sites/

default/files/2023-09/23_0913_mgmt_026-11-use-face-recognition-face-capture-technologies.pdf

Policy Statement 139-06 Acquisition and Use of Artificial Intelligence and Machine Learning Technologies by DHS

Components, September 2023, https://www.dhs.gov/sites/default/files/2023-09/23_0913_mgmt_139-06-acquistionuse-

ai-technologies-dhs-components.pdf

Policy Statement 139-07 Use of Commercial Generative Artificial Intelligence Tools, October 2023, https://www.dhs.gov/

sites/default/files/2023-11/23_1114_cio_use_generative_ai_tools.pdf

Roles and Responsibilities Framework for Artificial Intelligence in Critical Infrastructure, November 2024, https://www.dhs.

gov/sites/default/files/2024-11/24_1114_dhs_ai-roles-and-responsibilities-framework-508.pdf

Safety and Security Guidelines for Critical Infrastructure Owners and Operators, May 2024, https://www.dhs.gov/

publication/safety-and-security-guidelines-critical-infrastructure-owners-and-operators